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Product Help | KitchenAid

Silverware is not Drying - Dishwasher

Possible Solution

Is Rinse Aid being used?

Using rinse aid will optimize your drying and wash performance. This dishwasher is specifically designed to be used with rinse aid for improved drying performance and controlling buildup of hard water deposits. The use of rinse aid greatly improves drying by allowing water to drain from the dishes after the final rinse. Rinse aid also keeps water from forming droplets that can dry as spots or streaks. 

NOTE: Plastic and items with nonstick surfaces can be difficult to dry because they have a porous surface, which may collect water droplets. Towel drying may be necessary.

CLICK HERE to watch a video on how the rinse aid works

CLICK HERE for more information on using rinse aid

Does the Rinse Aid need to refill?

The dispenser holds 5 oz (150 mL) of rinse aid. Under most conditions, this will last 1 to 3 months. Check the indicator while the dishwasher door is fully open (level).  If the rinse aid is empty the indicator will appear clear. The color of the dispenser will depend on the color of the rinse aid you are using. 

Was the silverware loaded correctly?

When loading silverware, always place sharp items pointing down. Mix items in each section of the basket with some pointing up and some down to avoid nesting. The spray cannot reach nested items. Use slots in the covers and suggested loading patterns to keep your silverware separated for optimum wash and dry performance.

CLICK HERE for more information on how to load dishes in the dishwasher correctly.

 

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