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Detergent Caked in the Dispenser
Why is Detergent Remaining in the KitchenAid Dishwasher Dispenser
There are a couple of different reasons why detergent can remain in the dispenser:
- Did the dishwasher run a full cycle? If the cycle was interrupted or didn't finish, the detergent may not have time to dissolve.
- Is the dispenser blocked? Large items could prevent the dispenser from fully opening; make sure water action can reach the dispenser. Rearrange items and restart the cycle.
- How is the water temperature? Detergent packets usually dissolve more easily, and should be placed in the dispenser the same as powdered or gel. If they are not dissolving, verify the water temperature and run the hot water in the sink closest to the dishwasher.
- Is the detergent old? Older detergent exposed to air will clump and not dissolve well, which will cause the dispenser door to stick to the detergent. Replace the detergent if necessary and store the detergent in a tightly closed container in a cool, dry place.
- Does the dispenser need to be cleaned? Clean dispenser when caked detergent is present.
- Check that nothing blocks the upper or lower spray arm. Items in the rack can block the spray arms. If the arms are blocked, the detergent door may not open fully, and may not dissolve entirely.
Routine Cleaning and Maintenance
Dishwashers should be cleaned approximately every 30 days for optimal performance. Using affresh® Dishwasher Cleaner every month will help keep your dishwasher from filming and spotting and keep the interior clean and free of odors.
What type of detergent should I use?
High-quality pre-measured tablets and packs are recommended for improved performance.
Quality tablets and packs have been proven better than powder, liquid, or gel detergents at reducing filming on dishes. Using tablets and packs over time will start to reduce or eliminate white film. They are suitable for all water hardness and soil levels. Also, by using rinse aid, you can minimize the repeat buildup of the white film (not all packs and tablets contain rinse aid). Always place pre-measured detergents in the main compartment and close the lid.
The Pre-Wash indicator on the dispenser lid is for customers who use powder or gel detergent and wish to add an amount of detergent to the Pre-Wash cycle. The volume of detergent added here is approximately eight cubic centimeters if filled full and level. Any detergent added here would be immediately added to the wash when the cycle starts versus detergent inside the dispenser, which is added during the main wash cycle.
NOTE: Follow the instructions on the package when using other dishwasher detergent types.
- Use automatic dishwasher detergent only. Add detergent just before starting a cycle.
- Fresh automatic dishwasher detergent results in better cleaning.
- Store the detergent in a tightly closed container and place it in a cool, dry place.
- Extremely hard water mineral deposits (15 grains per U.S. gallon or more) can cause damage to your dishwasher and make it difficult to achieve good results. A water softener is recommended to avoid damage and achieve good results.