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Product Help | KitchenAid

Oversudsing or Residue on Dishes

Residue Remaining on Dishes

Are you using improper dishwasher detergent? 

Do not use hand soap or laundry detergents. Use automatic dishwasher detergents only. 

Was too much detergent used?

Measure detergent precisely as soft water requires less detergent (if using powder or gel detergent).

CLICK HERE for additional information on  How much detergent should I use in my dishwasher?

Have you cleaned your dishwasher with affresh®?

Clean your dishwasher once a month with affresh® cleaner. this will keep the tub and filters fresh and free of residue.

affresh® cleaners are available at many retailers. Find one here.


Dishwasher affresh.jpg

Was rinse aid spilled inside the tub?

Spilled rinse aid can cause foam and lead to overflowing. Wipe up any spilled rinse aid with a damp cloth. To avoid rinse aid leaks, make sure the cap is securely attached. 

To get rid of the suds, follow these instructions: 

  1. Stop the dishwasher immediately.  Cancel the wash cycle.  

  2. Clean up any overflow.  Do not let water sit and seep into cabinets or floorboards.  Use a wet mop to clean up any overflow. 

  3. Remove dishes from the dishwasher. 

  4. Add ¼ c of vegetable or other cooking oil to the bottom of the dishwasher.

  5. Run a Quick Cycle with no detergent or dishes.  The added oil will suppress the suds and help flush the soap through the dishwasher.

  6. If suds are still present, repeat the above steps. 

See your Owner's Manual for proper use of detergents and rinse agents. 

Is Rinse Aid Dispenser Leaking?

If the dispenser is empty within 1 week of fully filling, there may be a leak within the dispenser, which can create sudsing. Call for service to replace the rinse aid dispenser.