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Product Help | KitchenAid

Door Slamming or Closing - Built In Refrigerator

Possible Solutions

Are there any food items being stored in the doors?

The refrigerator doors are designed to be slightly different heights when the refrigerator is empty, in order to account for the weight of food that will be placed on the doors. Adding food to the doors will help properly align the doors.

Is the refrigerator level?

It is important to ensure the refrigerator is level before aligning the doors. A properly leveled refrigerator will help with overall proper operation of the refrigerator.  Please refer to your Owner's Manual or Installation Instructions for specific leveling information for your refrigerator. 

In addition to your Owner's Manual and Installation Instructions, here are some other tips for leveling the refrigerator: 

  • Use a level to make sure the refrigerator is level from side to side and front to back.
  • Check to make sure the floor under the refrigerator is also level. If the floor is not level shims may need to be used.

Does the hinge need to be reset? 

For your convenience, the refrigerator doors have bottom hinges with door closers.  These closers allow the doors to swing fully closed with just a gentle push. So that the closers feature will operate properly, the doors must be removed only when open to a 90° angle to the front of the cabinet. If one or both doors were not at a 90° angle when removed, the bottom door hinge must be reset. 

CLICK HERE for the full instructions on how to reset the door hinge.