Not Making Ice - Exisiting Installation - Built-In Refrigerator

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Possible Solutions

Is the ice maker turned on?

Check to make sure the ice maker is turned "on". For instructions on turning the ice maker "on" and "off" please see reference the Owner's Manual.

Does your water filter need to be replaced?

A clogged or incorrectly installed water filter will reduce the water flow to the ice maker and dispenser, which will result in small ice cubes, low ice production or decreased water flow. If the refrigerator has a water dispenser, check for a problem with the filter by doing the following:

Dispense water using the water dispenser and note the amount of water flow.
Remove the filter. The filter is located either in the base grille or inside the refrigerator compartment.
Dispense water with the filter removed. If the water flow noticeably increases, the filter is either clogged or incorrectly installed. A clogged filter will need to be replaced in order to correct the low flow.

If the filter is clogged and you are not able to immediately replace it, leave the filter out so the water system is in bypass mode. With the filter removed, the water system will continue to operate, bypassing the filter, and the clogged filter will not cause slow water dispensing or low ice production. However, in order to have filtered water, you will need to install a new filter.

Was the water filter flushed?

Use a sturdy container to depress and hold the water dispenser lever for 5 seconds and then release it for 5 seconds.
Repeat the process until water starts to flow at a steady pass and all the air is out of the water line. You may discard up to 4 gallons of water during this process.

After flushing the water system, allow 24 hours for the refrigerator to cool and chill the water. Then, dispense enough water every week to maintain a fresh supply.

Do more with fresh, filtered water

Our convenient water filters reduce contaminants to provide refreshing hydration and limitless inspiration—right from your refrigerator. To purchase an EveryDrop^TMwater filter, visit your local retailer or visit EveryDrop online.