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Product Help | KitchenAid

Not Making Ice - New Installation - Built In Refrigerator

Possible Solutions

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Is the Ice Maker connected to a water supply?

Make sure the water supply is correctly connected to a cold water supply, and the water shutoff valve is fully opened. 

Is there a kink in the water supply line?

A kink in the water source line can reduce water flow. Straighten the water source line to restore adequate water flow and pressure. To help reduce the chances of a pinched water line, do not push the refrigerator too far back against the wall or cabinet.

Is the ice maker turned on?

Check to make sure the ice maker is turned "on."  For instructions on turning the ice maker "on" and "off," please see reference the Owner's Manual.

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New Installation? 

Wait 24 hours after ice maker installation for ice production to begin. Wait three days for full ice production.

 

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