Food Freezing in Crisper Drawer - Built-In Refrigerator
Possible Solutions
Is the drawer set to the correct selection?
Crisper drawers should be adjusted to reflect the contents of the drawer. Adjust the temperature to a warmer setting if items are freezing or getting too cold. Depending on the model, you will either adjust the drawer or the main control panel.
Below is an example of the options available on the control: Listed Cold to Coldest: Beverage, Deli, Assorted, then Meat
Are the controls set correctly for the surrounding conditions?
You may need to adjust the controls to a warmer setting to accommodate the surrounding conditions. After adjusting the controls check the area again in 24 hours. Controls are preset at the factory for normal household usage. If refrigerator is being used accordingly, ensure that control is still set at the recommended factory settings; 37 degrees Fahrenheit for the refrigerator and 0 degrees Fahrenheit for the freezer. Refer to the Owner's Manual for settings.
If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.
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Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
United States
Canada
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
United States
Canada