Is the water filter installed correctly?
If the water filter was just replaced or installed, ensure the filter was installed correctly. If the water filter is not seated properly, it can cause; no or low ice production and water not dispensing properly. Try removing the water filter and re-installing it.
CLICK HERE for information on how to replace the water filter
Does your water filter need to be replaced?
A clogged or incorrectly installed water filter will reduce the water flow to the ice maker and dispenser, resulting in small ice cubes, low ice production, or decreased water flow. If the refrigerator has a water dispenser, check for a problem with the filter by doing the following:
- Dispense water using the water dispenser and note the amount of water flow.
- Remove the filter. The filter is located either in the base grille below the refrigerator compartment door or inside the refrigerator compartment.
- Dispense water with the filter removed. If the water flow noticeably increases, the filter is either clogged or incorrectly installed. A clogged filter will need to be replaced to correct the low flow.
If the filter is clogged and you are not able to immediately replace it, leave the filter out so the water system is in bypass mode. With the filter removed, the water system will continue to operate, bypassing the filter, and the clogged filter will not cause slow water dispensing or low ice production. However, you will need to install a new filter to have filtered water.
Was the water system flushed after filter installation or replacement?
Flushing the system is needed every time the filter is changed or once the refrigerator is installed to the water supply line for the first time. Air in the water system may cause dripping at the dispenser, which is considered a leak, or for the water to dispense slowly.
CLICK HERE for more information on how to flush the water system.
Are you using a reverse-osmosis system?
Connecting a refrigerator to a reverse-osmosis system could also lower the water pressure to the refrigerator, resulting in small ice cubes, low ice production, or a decreased amount of water being dispensed.
CLICK HERE for more information on using a reverse-osmosis system.
Is the water line connected to a water supply and fully turned on?
Ensure the water supply is properly connected to a cold water supply and the shutoff valve is fully opened.
Check to make sure there are no kinks in the water supply line. A kink in the line can reduce water flow. Straighten the water source line to restore adequate water flow and pressure. To help reduce the chances of a pinched water line, do not push the refrigerator too far back against the wall or cabinet.
Do more with fresh, filtered water
Our convenient water filters reduce contaminants to provide refreshing hydration and limitless inspiration—right from your refrigerator. To purchase an EveryDropTM water filter, visit your local retailer or visit EveryDrop online.
To purchase water filters, visit EveryDropWater.com. Their filter selection tool will help you identify the right filter for your refrigerator or icemaker.
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