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Product Help | KitchenAid

Soft Closure or Self Closure Not Working - Refrigerator

Possible Solutions

Were the doors removed?

For your convenience, the refrigerator doors have bottom hinges with door closers.  These closers allow the doors to swing fully closed with just a gentle push. So that the closers' feature will operate properly, the doors must be removed only when open to a 90° angle to the front of the cabinet. If one or both doors were not at a 90° angle when removed, the bottom door hinge must be reset.

CLICK HERE for the full instructions on how to reset the door hinge. 

CLICK HERE to watch a video on how to reset the hinge.

 

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