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Product Help | KitchenAid

Ice Cube Test - How much ice should my ice maker make?

Is the ice maker making the correct amount of ice?

To determine if the ice maker is making the correct amount of ice a cube count test can be performed.  

Cube Count Test

  1. Completely empty the ice bin
  2. Wait 24 hours (do not use and/or dispense any ice during this time)
  3. Remove the ice bin and count the ice cubes

The typical amount of ice cubes varies by refrigerator type.  Locate your refrigerator type below.  

CLICK HERE If you have already performed the ice cube test and need additional troubleshooting

Ice Maker Locations

If you are not sure where your ice maker is located use the guide below. The pictures below are a guide to locate the different ice maker locations but may not show your exact model of refrigerator.  

Ice Maker Location Location Description Typical Ice Production
Freezer Only

Ice maker and ice bin is located in the bottom freezer compartment.

FD Bottom Ice Maker.png

This type of ice maker should produce 56 - 72 cubes, during normal operating conditions. 

If the cube count test results within the normal range the ice maker is working correctly.

It can take up to 2 - 3 days (depending on usage) to completely fill the ice bin. 

Refrigerator - Bin Not on Door

Ice maker and ice bin is in upper left corner of the refrigerator section.

FD Top Ice Maker.png

This type of ice maker should produce 80-120 cubes, during normal operating conditions. 

If the cube count test results within the normal range the ice maker is working correctly.

It can take up to 2 - 3 days (depending on usage) to completely fill the ice bin. 

Refrigerator - Bin on Door

Ice maker is located in the upper left corner of the refrigerator compartment and the ice bin is located on the door.  

FD Door.png

This type of ice maker should produce 100 - 140 cubes, during normal operating conditions.

If the cube count test results within the normal range the ice maker is working correctly.

It can take up to 2 - 3 days (depending on usage) to completely fill the ice bin. 

Dual Ice Makers

Two Ice Makers - One on the door and one in the freezer section.

FD Both.png

This type of ice maker should produce 147 - 252 cubes, during normal operating conditions.

If the cube count test results within the normal range the ice maker is working correctly.

It can take up to 2 - 3 days (depending on usage) to completely fill the ice bin. 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

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Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States