Doesn't Stop Dispensing Water

Do the Sensors need to be cleaned?

Keep the sensors and tray clean and dry at all times to ensure the automatic fill function works correctly. Wipe them gently with a soft, dry cloth as needed. Don't spray water or cleaning liquids on the sensors, and avoid abrasive cleaners or pads, as they can scratch the lenses and damage the dispenser.

What size cup is being used?

For large and tall vessels like big jars and pitchers, the dispenser may not stop if grabbed even after 2 seconds. For better performance, in case a full vessel is not desired, press the Pour/Stop button before removing it.

The dispenser area fits any container up to 14" (35.6 cm) tall. Recommended hands-free automatic dispensing with containers from 2" (5 cm) to 11" (28 cm) tall and 1.5" (3.8 cm) to 7" (17.8 cm) wide. For containers taller than 6" (15.2 cm), the taller the vessel, the narrower is the optimal diameter.

How is the kitchen lighting?

Rooms with incandescent or halogen lamps may affect Intelligent Auto fill performance, causing premature stops due to movement around the refrigerator (people, pets, etc.). For better Intelligent Auto fill performance, install the refrigerator in a location that does not face windows or receive excessive external ambient light.