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Demo Mode - Bottom Freezer Refrigerator
Exiting Demo or Showroom Mode on a KitchenAid Refrigerator
Demo mode (also called showroom mode) is a feature on KitchenAid bottom freezer refrigerators that powers the display and lights while disabling cooling. Retailers use it to demonstrate controls without running the compressor. If your refrigerator lights up but does not get cold, it may be in demo mode. This guide explains what demo mode is and how to disable it.
Setting and Removing Demo Mode will vary by model number. Below, we have highlighted different methods, but refer to the Owner's Manual for specific instructions for your model.
What Demo Mode Does
Demo mode is intended for in-store display. It lets the control panel and interior lights operate so shoppers can explore features, but it prevents cooling to conserve energy and protect the sealed system when the appliance is not actively used.
When demo mode is active:
- The refrigerator and freezer will not cool, even after changing the temperature settings.
- The compressor and fans remain off or run in a limited way.
- The display and interior lights work normally; some models may show “Demo,” “Showroom,” or “Shwrm.”
- Temperatures do not drop after several hours, and you may hear little to no compressor noise.
How to Exit Demo Mode
The steps below apply to many KitchenAid bottom freezer models. Button names can vary; if these steps do not match your control panel, refer to your owner’s manual for how to disable demo mode on your exact model.
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