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Product Help | KitchenAid

Correcting Odd Tasting Water or Ice

How to Correct Odd-Tasting Water or Ice in Your KitchenAid Refrigerator?

Odd-tasting water and/or ice can be caused by several things. The most common causes are:

  • New plumbing 
  • Incorrect water supply line
  • Filter needs to be replaced
  • Improperly stored food

New Plumbing: 

New plumbing connections, such as PVC pipes and fittings, can cause discolored or off-flavored ice. Discard the first few batches of ice and flush additional water through the dispenser.

Food Storage:

  • Check for properly wrapped food. Ice and water absorb odors. 
  • Use airtight, moisture-proof packaging to help avoid odor transfer from stored food.
  • If the ice cubes have an odd taste or odor, throw them away. Allow 24 hours for the ice maker to produce more ice.

Water Supply Line: 

Verify that you are using one of the recommended water supply line:

  • Copper Water Supply Line
  • A Water Supply Line purchased from Whirlpool

Depending on the household water supply properties and the type of supply line used by the consumer, properties in the water may cause different types of supply lines to react in different ways; this has the potential to result in bad odor or taste in the refrigeration water and ice systems.

Does Your KitchenAid Refrigerator Water Filter Need to be Replaced?

It is recommended that the KitchenAid water filter be replaced every 6 months, when the indicator light comes on,  or as needed. A clogged or incorrectly installed water filter can reduce the water flow to the ice maker and dispenser and could cause one or more of the following:

  • Ice cubes to be thin or hollow
  • Odd-tasting ice or water
  • Low ice production
  • Ice maker is not producing any ice
  • Measure fill not working correctly
  • Not dispensing any water
  • Water dispensing slowly
  • Odd-tasting water

How is the Water Quality?

The quality of your ice and water will be only as good as that of the water supplied to your ice maker or water dispenser. Avoid connecting the ice maker to a softened water supply. Water softener chemicals (such as salt) can damage parts of the ice maker and lead to poor-quality ice. If a softened water supply cannot be avoided, ensure the water softener operates properly and well-maintained.