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Product Help | KitchenAid

Unable to Level - Quad Door

Possible Solutions

Why is it important to level the refrigerator?

A refrigerator that is not leveled correctly and/or does not have the doors adequately aligned could have some of the following concerns:

  • Doors unable to close or seal properly
  • Frost build-up or moisture problems
  • Temperature fluctuation 
  • Unable to adequately align the doors
  • Door switch is unable to actuate correctly

Is the floor under the refrigerator level?

Check to make sure the floor under the refrigerator is level.  If the floor is not level, shims may need to be used to level the refrigerator properly.

Is the refrigerator level? 

It is important to ensure the refrigerator is level. A properly leveled refrigerator will help with its proper operation. Check to make sure the floor under the refrigerator is level. If the floor is not level, shims may need to be used to level the refrigerator properly. Please refer to your Owner's Manual or Installation Instructions for specific leveling information for your refrigerator.

  1. Move the refrigerator to its final location.
  2. Using your hand, rotate the brake feet counterclockwise until the rollers are off the floor, and both brake feet are snug against the floor. This keeps the refrigerator from rolling forward when opening the doors.
  3. Use a level to ensure the refrigerator is leveled from side to side and front to back.

IMPORTANT: If you need to make further adjustments involving brake feet, you must turn both brake feet the same amount to keep the refrigerator level. \

Quad Level.png

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