Making too Much Ice - Quad Door
Possible Solutions
Is the storage bin in the correct location?
For models where the ice maker is located in the freezer section, ensure the storage bin is installed.
Ice cubes are ejected into the ice storage bin, located under the ice maker. Your ice maker has an automatic shutoff. As ice is made, the ice cubes will fill the ice storage bin, and the ice cubes will raise the wire shutoff arm to the OFF (arm up) position.
Make sure the ice bin is directly below the ice maker. If it is not in the correct place, the shutoff arm will not work correctly, and the ice maker will continue to produce ice. Replace the freezer shelf to have the proper bin spacing.
Turn the Ice Maker Off
Depending on the model, there are two different ways to turn the Ice Maker off/on
Style 1 - Ice Maker in Freezer
On the underside of the Ice Maker, there is the ON/OFF switch; "o" is OFF, and "-" is ON
Style 2 - Ice Maker in Refrigerator
Click on the Settings button on the display. Scroll down to the "Tools/Set Up" section and select "Ice Maker." The display will either show an "On" or "Off" status.
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Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
United States
Canada
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
United States
Canada