Too Cold in Freezer - Quad Door

Are the controls set correctly for the surrounding conditions?

Temperature controls are preset at the factory to the "mid setting," which should be correct for regular household use. The controls are set correctly when beverages are as cold as you would like.

• If you need to adjust the temperature, wait at least 24 hours between adjustments, and then recheck the temperature. 
• To make the Refrigerator colder, adjust the control to the next higher setting. To make the Refrigerator less cold, adjust the control to the next lower setting. 
• Repeat this process until the desired temperature is reached

NOTE: Since control panels vary by Refrigerator type, please see your Owner's Manual for specific information on your model.

Are the air vents blocked?

To ensure proper temperature, you need to allow room for adequate airflow between the freezer and refrigerator compartments. Cold air enters and exits the refrigerator compartment from the freezer compartment through vents. Depending on your model, these vents are in different locations. If the freezer vent is blocked, cold air will be trapped in the freezer, and the freezer might be too cold. 

• Locate the vents in both the freezer and refrigerator compartments and ensure that nothing is blocking the airflow.
• If vents are blocked, airflow will decrease. Temperature and moisture issues may arise due to blocked vents.

CLICK HERE for additional information on airflow

Is the ice maker turned on?

If the ice maker is in the freezer, verify that it is turned on. Turn the ice maker off if the water supply is not connected to the water supply line.  

If the ice maker remains on and not connected to water supply, the following could potentially happen:

• The ice maker will continue to try to make ice, causing a buzzing sound 
• The refrigerator section may be too cold
• The freezer section may be too cold
• The food in the crisper drawers may freeze