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Product Help | KitchenAid

Cooling Off Indicator Light - Side by Side Refrigerator

Possible Solutions

Your refrigerator and freezer will not cool when cooling is turned off.   When cooling is off, “COOLING OFF” will appear on the display screen.  To turn the cooling function back on will vary by model and refrigerator type, below is a common method, but please see your Owner's Manual for specific information on your model. 

To turn cooling off:

  • Press and hold the LOCK and MEASURED FILL buttons at the same time for 3 seconds. IMPORTANT: To avoid unintentionally locking the dispenser or changing other settings, be sure to press both buttons at exactly the same time. When cooling is off, “COOLING OFF” will appear on the display screen.
  • Press and hold LOCK and MEASURED FILL for 3 seconds again to turn cooling back on.

Is the cooling function turned On?

If the Refrigerator is not cooling properly, check to make sure the Refrigerator is turned on. Some Refrigerators need to be manually turned back on after a power outage or power surge. The Refrigerator could also accidentally be turned off during routine cleaning.

For Information on how to turn the Refrigerator Off and On, please see your Owner's Manual for specific information on your model. 

 

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