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Product Help | KitchenAid

Soft Closure or Self Closure Not Working - Side by Side Refrigerator

Possible Solutions

Were the doors removed?

For your convenience, the refrigerator doors have bottom hinges with door closers.  These closers allow the doors to swing fully closed with just a gentle push. So that the closers' feature will operate properly, the doors must be removed only when open to a 90° angle to the front of the cabinet. If one or both doors were not at a 90° angle when removed, the bottom door hinge must be reset.

CLICK HERE for the full instructions on how to reset the door hinge. 

CLICK HERE to watch a video on how to reset the hinge.


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