Unable to Level - Side by Side Refrigerator
Possible Solutions
Why is it important to level the refrigerator?
A refrigerator that is not leveled correctly and/or does not have the doors properly aligned could have some of the following concerns:
- Doors unable to close or seal properly
- Frost build-up or moisture problems
- Temperature fluctuation
- Unable to properly aligned the doors
- Door switch unable to actuate correctly
Is the floor under the refrigerator level?
Check to make sure the floor under the refrigerator is level. If the floor is not level shims may need to be used to properly level the refrigerator.
How to level the refrigerator
It is important to ensure the refrigerator is level before aligning the doors. A properly leveled refrigerator will help with the overall proper operation of the refrigerator. Please refer to your Owner's Manual or Installation Instructions for specific leveling information for your refrigerator.
NOTE: Make sure when leveling the refrigerator you level from front to back and side to side.
CLICK HERE to watch a video on how to adjust the doors - Side by Side Refrigerators
Are there any food items being stored in the doors?
The refrigerator doors are designed to be slightly different heights when the refrigerator is empty, in order to account for the weight of food that will be placed on the doors. Adding food to the doors will help properly align the doors.
Are the doors adjusted properly?
Once the refrigerator is properly level, front to back and side to side, the doors can be adjusted. Instructions on adjusting the doors on your refrigerator can be found in the Owner's Manual or Installation Instructions.
CLICK HERE to watch a video on how to adjust the doors - Side by Side Refrigerator
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
United States
Canada
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
United States
Canada