Not Dispensing - New Water Filter - Side By Side Refrigerator

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Possible Solution

Is the water filter installed correctly?

If the water filter is incorrectly installed, it can reduce or stop the water flow to the water dispenser, which could prevent the water dispenser from functioning correctly. Try removing the water filter and re-installing it.

CLICK HERE for additional information on how to install your water filter.

Was the water filter flushed?

Once the filter has been replaced, it is important to flush the water system. This process removes excess air, prepares the filter for use, and removes excess carbon. The air in the water system may cause dripping at the dispenser, small/hollow ice cubes, or a cloudy appearance in the water quality.

Use a sturdy container to depress, hold the water dispenser lever for 5 seconds, and then release it for 5 seconds. As air is removed, water may spurt from the dispenser.
Repeat the process until water starts to flow at a steady pass and all the air is out of the water line.
Continue this process (5 seconds on, 5 seconds off) until at least 1 gallon of water has been dispensed.

After flushing the water system, allow 24 hours for the refrigerator to cool and chill the water. Then, dispense enough water every week to maintain a fresh supply.

Do more with fresh, filtered water.

Our convenient water filters reduce contaminants to provide refreshing hydration and limitless inspiration—right from your refrigerator. To purchase an

EveryDrop® water filter, visit your local retailer or visit EveryDrop® online.