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Product Help | KitchenAid

Moving or Adjusting the Shelves - Side by Side Refrigerator

Possible Solutions

How to remove and replace the shelves

NOTE:  If your shelf type is not listed below, please reference your Owner's Manual for your specific model's instructions. 

The shelves in your refrigerator are adjustable to match your individual storage needs. Storing similar food items together in your refrigerator and adjusting the shelves to fit different heights of items will make finding the exact item you want easier. It will also reduce the amount of time the refrigerator door is open, and save energy.

To remove and replace a shelf (Type 1):

  1. Remove items from the shelf.
  2. Slide the shelf straight out to the stop.
  3. Depending on your model, lift back or front of the shelf past the stop. Slide shelf out the rest of the way.
  4. Replace the shelf by sliding the back of the shelf into the track in the wall of the cabinet.
  5. Guide the front of the shelf into the shelf track. Be sure to slide the shelf in all the way.

Remove items from the shelf. Slide the shelf straight out to the stop. Depending on your model, lift back or front of the shelf past the stop. Slide shelf out the rest of the way.

To remove and replace a shelf (Type 2):

  1. Remove the shelf/frame by tilting it up at the front and lifting it out of the shelf supports.
  2. Replace the shelf/frame by guiding the rear shelf hooks into the shelf supports. Tilt the front of the shelf up until rear shelf hooks drop into the shelf supports.
  3. Lower the front of the shelf and make sure that the shelf is in position.

Remove the shelf/frame by tilting it up at the front and lifting it out of the shelf supports.

How to adjust the infinity slide shelf

Some shelves will tuck away to create room for taller objects. Some models have 2 infinity slide shelves.

  1. To retract the front section of the shelf, push the adjustable portion of the shelf as far back as needed toward the rear of the refrigerator.
  2. Extend the front glass and front trim of the shelf by pulling the retracted portion of the shelf outward until it is fully extended.

CLICK HERE to watch a video on using the Infinity Shelves

How to adjust the shelf height

Shelf height can be adjusted by changing the adjustable shelf mounts between their vertical and horizontal positions.

  1. Lift the shelf off the shelf mounts and turn the flipper to the desired orientation.
  2. Repeat for remaining shelf mounts.
  3. Apply pressure to the top of the shelf to ensure the shelf is properly seated on the shelf mounts.

CLICK HERE to watch a video on adjusting the shelves

Lift the shelf off the shelf mounts and turn the flipper to the desired orientation. Repeat for remaining shelf mounts. Apply pressure to the top of the shelf to ensure the shelf is properly seated on the shelf mounts.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

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Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

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