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Water Filter Door Staying Open - Refrigerator
Possible Solution
Is the filter damaged?
Remove the filter and inspect it for cracks and damage, and the O-ring is installed. If there is any damage, replace the filter.
KitchenAid recommends using a EveryDrop® water filter.
Was the water filter recently replaced?
If the water filter was just replaced or installed, ensure the filter was installed correctly. If the water filter is not seated properly, it can cause no or low ice production and water not dispensing properly. Try removing the water filter and re-installing it.
CLICK HERE for information on how to replace the water filter
Are you using the correct filter?
Verify you are using the water filter designed for your refrigerator. Visit EveryDrop® to locate the correct filter.
Do more with fresh, filtered water.
Our convenient water filters reduce contaminants to provide refreshing hydration and limitless inspiration—right from your refrigerator. To purchase an
EveryDrop® water filter, visit your local retailer or visit EveryDrop® online.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
United States
Canada
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
United States
Canada
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
United States
Canada
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.