Water Filter Door Staying Open - Refrigerator

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Possible Solution

Is the filter damaged?

Remove the filter and inspect it for cracks and damage, and the O-ring is installed. If there is any damage, replace the filter.

KitchenAid recommends using a everydrop® water filter.

Was the water filter recently replaced?

If the water filter was just replaced or installed, ensure that it was installed correctly. An improperly installed water filter could reduce or stop water flow, decrease ice production, cause leaks from the filter housing, or lead to other concerns. Check to make sure the water filter is locked into place, creating a proper seal. To check the installation, remove the water filter from the housing and try to dispense some water. If water dispenses, the water filter was installed improperly; reinstall the water filter.

If you need help installing your water filter, watch the everydrop® instructional videos.

Are you using the correct filter?

Verify you are using the water filter designed for your refrigerator. Visit everydrop® to locate the correct filter.

Do more with fresh, filtered water.

Our convenient water filters reduce contaminants to provide refreshing hydration and limitless inspiration—right from your refrigerator. To purchase an

everydrop® water filter, visit your local retailer or visit everydrop® online.

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