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KitchenAid Product Help

What to Do if There is Water on the Floor

What to check if your KitchenAid refrigerator is leaking

If your refrigerator is leaking or you see water on the floor check the following areas:

  • Water supply line is cracked or damaged
  • Tubing is firmly connected at all connection points
  • Water filter is cracked, damaged and installed correctly

Is the water supply line cracked or damaged?

If water appears to be leaking from the back of the refrigerator, make sure that the water line from the household water supply to the refrigerator is not damaged or cracked.

Check all connections that are accessible, such as the connection at the supply valve and the connection point of the supply tubing onto the back of the refrigerator. Make sure the tubing is firmly inserted into all fittings and that all fittings are tightened.

Is the tubing firmly inserted into all the fittings and connections?

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Check all connections that are accessible, such as the connection at the supply valve and the connection point of the supply tubing onto the back of the refrigerator. Make sure the tubing is firmly inserted into all fittings and that all fittings are tightened.

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