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Product Help | KitchenAid

Door is difficult to Open - Undercounter Refrigerator

Possible Solutions

Does the door gasket seem dirty or sticky?

The gasket needs to be cleaned for the door to open and close properly. Dirt and other particles can build up on the gasket surface and can cause resistance. Clean the gasket and the surface that it touches. Rub a thin coat of paraffin wax on the gasket following cleaning.

Is the refrigerator level?

Your refrigerator has four leveling legs. If your refrigerator seems unsteady or you want the door to close more easily, adjust the refrigerator's tilt by following the instructions in your "Owner's Manual." 

If the Refrigerator is not level, it could have the following problems:

  • Door not properly closing
  • Door not properly sealing (moisture build-up)

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

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Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

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Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
   

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States