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Product Help | KitchenAid

Door Alarm Noise - Undercounter Refrigerator

Possible Solutions

Has the door been open for 5 minutes?

If the door is open longer than 5 minutes, an alarm will sound every 2 minutes until all drawers or doors are closed or any control is pressed.

Is the door completely closed? 

If the door is not completely closed and not making contact with the door switch, the door alarm may trigger.   If the door on your  under-counter refrigerator, beverage center, or wine cooler will not close, check the following:

  • Check for food packages or beverage bottles that may be blocking or preventing the door from closing.  If this is the case, rearrange containers so that they fit more tightly and take up less space.
  • Check that the shelves or racks are in the proper position.  If the racks or shelves are not pushed or in, it's in the correct position, and it may cause the door not to close properly.  For additional information on shelf and rack placement and adjustment, see "Shelving" in your Owner's Manual.
  • Check the refrigerator is level.  Your refrigerator has four leveling legs. If your refrigerator seems unsteady and to make sure the doors close securely, adjust the refrigerator's tilt by following the instructions in your "Owner's Manual." 

Check the refrigerator leveling legs are correctly leveled. If your refrigerator seems unsteady and to make sure the doors close securely, adjust the refrigerator's tilt by following the instructions in your "Owner's Manual". 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

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Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

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