Skip to main content
Product Help | KitchenAid

Door is difficult to Close - Wine Cellar

Possible Solutions

Are food packages or beverage bottles blocking the door open?

Rearrange containers so that they fit more tightly and take up less space.

How to Stock the Wine Cellar Shelves

Are the shelves or racks out of position?

Put the shelves or racks back into their correct position. For additional information, see "Wine Racks" in your "Owner's Manual."

Put the shelves or racks back into their correct position.

Does the door gasket seem dirty or sticky?

The gasket needs to be cleaned so that the lid or door can open and close properly. Dirt and other particles can build up on the gasket surface and can cause resistance. Clean the gasket and the surface that it touches. Rub a thin coat of paraffin wax on the gasket after cleaning.

Is the refrigerator level?

Your wine cellar has four leveling legs. If your wine cellar seems unsteady or you want the door to close more easily, adjust the wine cellar's tilt by following the instructions in your "Owner's Manual."  Learn how to use your phone to level household appliances. 

If the refrigerator is not level, it could have the following problems:

  • The door is not properly closing
  • The door not properly sealing (moisture build-up)

Ensure all four refrigerator leveling legs are correctly leveled.

If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

Manuals & Service

1/2

Product Manuals & Literature

Use your model number to locate resources like product manuals and documents to help with installing, using and troubleshooting your appliances.

Schedule Service

Need to schedule a service call? Simply choose your preferred date and time, and we'll confirm your appointment promptly.

Customer Service

Have questions or need assistance? Our dedicated customer service team is ready to help! Contact us via phone or email, or live chat.


1-800-422-1230

  • Was this article helpful?