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KitchenAid Product Help

Freezer

Possible Solutions

Have the door(s) been open for an extended period of time? 

If the door(s) have been opened for longer than 10 minutes , the interior lights will automatically turn off.  To reset the lights close all the doors and keep the doors closed for 1 minute.  

Is the door switch being activated? 

The interior lights in your refrigerator are controlled by the door switch.  This switch is activated when the door is opened and closed. If the switch is not being engaged properly, it could cause the interior lights to remain off.

To ensure proper door switch contact check the following:

  • Refrigerator is level and doors are properly aligned
  • Ensure there are no food packages blocking the door switch or blocking the door from fully closing

For specific installation instruction information, for your model, please see the Use and Care Guide.

Does the light bulb need to be replaced? 

Most new refrigerators are equipped with LED light bulbs which do not need to be replaced. If your refrigerator or freezer compartment has a traditional light bulb check to see if the light bulb is loose in the socket and tighten if needed.  If the bulb needs to be replaced, be sure to replace with an appliance bulb of same size, shape and wattage (no greater than 40 watts).  Not all appliance bulbs will fit your refrigerator/freezer. 

CLICK HERE for additional information on how to change the light bulb

For specific instructions on how to change the light bulb for your model, refer to your Use and Care Guide. 

 

 

Still need help? Call or schedule service.

You may need assistance from a qualified technician. Call 1-800-422-1230 or click below to schedule an appointment.

 

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