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KitchenAid Product Help

Dishes Not Drying

Possible Solutions

Was rinse aid used?

Today's dishwashers are designed to be more energy efficient and use less water and less energy.  Rinse Aid can help you achieve the best drying performance. When using rinse aid, water "sheets" off the dishes and dishwasher interior.  The Heat Dry and ProDry™ options can perform better with rinse aid. Rinse aid can improve drying and reduce water spots and filming.

CLICK HERE for frequently asked questions about using rinse aid.


If your dishwasher does not have a built-in rinse aid dispenser, there are rinse aid baskets you can purchase that clip on to the top rack of the dishwasher. The rinse aid baskets are available at most grocery stores.

CLICK HERE for more information on using rinse aid.

CLICK HERE to watch a video on how rinse aid works



Still need help? Call or schedule service.

You may need assistance from a qualified technician. Call 1-800-422-1230 or click below to schedule an appointment.




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