Determine whether or not it is the bowl or the base plate:
If the bowl is not fitting securely in the base plate it is first important to determine if the problem is with the base plate or the bowl.
- Check the base of the bowl to see if the "bumps" that lock into the base plate all seem intact or if any of them are pushed in.
- If the bumps are not intact, the bowl will need to be replaced.
- Check the base plate to see if the "bumps" that lock into the bowl base are intact or if they look worn.
- If the bumps are not intact, the base plate will need to be replaced.
Are you using speed 2 only for making bread?
If you knead bread on a higher speed, the force and weight of the dough can cause the bowl to unlock.
Have you adjusted the beater to bowl clearance on your mixer recently?
As part of routine maintenance, it is important to check that the beater is neither too high nor too low.
- If it is too low, it can press into the bowl, and cause undue pressure on the bowl, which can cause the bowl to unlock.
- If it is too high, the lock on a tilt head mixer may not fully lock, and the head may wobble.
Click HERE to view a video on how to adjust the beater height.
Contact us for further assistance for bowls and base plates.