Product Help Page
- Troubleshooting
If you are experiencing a problem with your appliance, use the troubleshooting guide below to find solutions.
Start Troubleshooting
- Product Help Articles
- Cleaning and Care
- How to Use the Humidity Control or Energy Saver Feature
- How to Reset the Water Filter Status Light
- Cleaning the Interior of the Refrigerator
- Why Does the Outside of the Cabinet Feel Warm
- How Long to Wait Before Adding Food to a New Refrigerator
- Refrigerator Noise - Sizzling, Hissing, or Water Dripping
- Doors Not Closing Properly
- Preparing for Vacation or Moving
- Removing and Preventing Odors
- Refrigerator Noise - Rattling or Vibrating
- What's Normal Condensation or Frost
- Refrigerator Noise - Gurgling
- Refrigerator Noise - Popping or Cracking
- Kink in Water Supply Line can Cause Problems
- Ensuring Correct Water Pressure
- Refrigerator Noise - Chattering Noise When Dispensing
- What to Check if the Refrigerator Section is Too Cold
- Refrigerator Noise - Buzzing
- Installing the Bins and Shelves
- Using the Control Lock Feature
- Refrigerator Noise - Grinding or Squeaking when Opening Door
- How to Test if the Door Switch is Activated
- What to Do During a Power Outage
- How to Check the Water Supply Line
- How to Keep the Dispensed Water Better Chilled
- Refrigerator Noise - High-Pitched or Pulsating
- Refrigerator Noise - Thumping or Hammering
- Using and Installing the Air Filter
- Removing a Stuck Water Filter
- Correcting Odd Tasting Water or Ice
- How to Check the Air Vents for Blockage-Ensuring Proper Air Flow
- New Refrigerator are Different
- Refrigerator Normal Sounds and Noises
- Cloudy Water Being Dispensed
- How to Help Eliminate Condensation and Frost
- Cleaning the Exterior of a Refrigerator
- How to Troubleshoot the Freestanding Ice Maker
- How and When to Safely Clean the Condenser Coils
- Watch Videos
- VIDEO: Ice Maker Installation - Electrical Requirements
- VIDEO: BIR Installation Part 3 - Refrigeration Preparation
- VIDEO: BIR Installation Part 3 - Refrigerator Preparation
- VIDEO: How to Turn the Power On and Off - Built-in Refrigerator
- VIDEO: BIR Installation Part 4 - Moving into Place, Leveling, Door Adjustment
- VIDEO: BIR Installation Part 2 - Water Line
- VIDEO: BIR Installation Part 5 - Completing Installation
- VIDEO: BIR Installation Part 1 - Requirements
- VIDEO: Changing the Temperature from Celsius to Fahrenheit
- VIDEO: Normal Dripping Sound in Refrigerators
- VIDEO: Clicking or Buzzing Sound
- VIDEO: Hissing or Sizzling Sound
- VIDEO: Thumping or Hammering Sound
- VIDEO: High Pitched Sound
- VIDEO: How to Install and Benefits of the Air Filter
- VIDEO: How to Remove, Replace and Adjust the Door Bins
- VIDEO: How to Troubleshoot the Freestanding Ice Maker
- VIDEO: How to Troubleshoot Temperature and Moisture Concerns
- VIDEO: Troubleshooting Off Tasting or Discolored Ice Cubes
- VIDEO: How to Install and Benefits of the Produce Preserver
- VIDEO: Cleaning Stainless Steel
- VIDEO: How to Preserve Food During a Power Outage
- VIDEO: How to Troubleshoot Hollow or Small Ice Cubes
- VIDEO: How to Purge the Water Line After Replacing the Water Filter
- VIDEO: How to Troubleshoot the Ice Maker
- Contact Us
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