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Product Help Page
- Troubleshooting
If you are experiencing a problem with your appliance, use the troubleshooting guide below to find solutions.
Start Troubleshooting
- Product Help Articles
- Cleaning and Care
- How to Use the Humidity Control or Energy Saver Feature
- How to Reset the Water Filter Status Light
- How Long to Wait Before Adding Food to a New Refrigerator
- Refrigerator Noise - Sizzling, Hissing, or Water Dripping
- What's Normal Condensation or Frost
- Refrigerator Noise - Popping or Cracking
- Refrigerator Noise - Gurgling
- Preparing for Vacation or Moving
- Removing and Preventing Odors
- Doors Not Closing Properly
- Refrigerator Noise - Rattling or Vibrating
- Cleaning the Interior of the Refrigerator
- Why Does the Outside of the Cabinet Feel Warm
- How to Keep the Dispensed Water Better Chilled
- Refrigerator Noise - Thumping or Hammering
- Refrigerator Noise - High-Pitched or Pulsating
- Using and Installing the Air Filter
- How to Check the Water Supply Line
- What to Do During a Power Outage
- How to Test if the Door Switch is Activated
- Refrigerator Noise - Grinding or Squeaking when Opening Door
- Kink in Water Supply Line can Cause Problems
- What to Check if the Refrigerator Section is Too Cold
- Refrigerator Noise - Chattering Noise When Dispensing
- Refrigerator Noise - Buzzing
- Installing the Bins and Shelves
- Ensuring Correct Water Pressure
- Using the Control Lock Feature
- Removing a Stuck Water Filter
- Correcting Odd Tasting Water or Ice
- How to Check the Air Vents for Blockage-Ensuring Proper Air Flow
- Cleaning the Exterior of a Refrigerator
- How to Troubleshoot the Freestanding Ice Maker
- How to Help Eliminate Condensation and Frost
- Cloudy Water Being Dispensed
- New Refrigerator are Different
- Refrigerator Normal Sounds and Noises
- How and When to Safely Clean the Condenser Coils
- Watch Videos
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- Contact Us
Still need help? Call or schedule service.
Call 1-800-422-1230 or Launch Live Chat or click below to schedule an appointment.