Poor Performance - Retractable Downdraft
Possible Solutions
- The retractable downdraft vent system is designed to remove smoke, cooking vapors, and odors from the cooktop area.
- For best results, the vent should be operating before cooking is started.
- If you use large or tall utensils, place them on the large rear element or burner surface.
Is the fan speed control set correctly?
- Excessively high fan speed may remove heat from the utensils and the food.
- A higher heat setting than normally used may be needed when the downdraft vent is operating.
Refer to the Owner's Manual for specific operating instructions.
Are the grease filters clean and installed correctly?
- For optimal performance, operate the ventilation system with the filters properly installed. To avoid the buildup of grease, the filter should be cleaned often.
- Refer to the Owner's Manual for more information on cleaning the grease filter.
Replacement parts can be purchased at KitchenAid Purchase Genuine Parts.
Is there an air movement restriction in the room?
Any other air movement devices, such as ceiling fans, air conditioner registers, etc., can create air currents that interfere with ventilation.
Make-up Air:
- Local building codes may require using makeup air systems when using ventilation systems greater than the specified CFM of air movement. The specified CFM varies from locale to locale.
- The air that is exhausted by the unit must be replaced. If a room or house is too "tight", the unit may not vent properly, and it will be necessary to introduce more air into the environment.
Adjacent Cabinets:
- Cabinet opening dimensions that are shown in the Installation Instructions must be used.
- Given dimensions provide minimum clearance.
- Cabinets that are closer than the minimum distance allowed can create dead air pockets that impair performance.
Refer to the Installation Instructions for complete details.
Was the vent system installed correctly?
There are specific venting requirements.
Refer to the Installation Instructions for complete details.
CLICK HERE for more information on how vent hood airflow affects cooking temperature.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
United States
Canada
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
United States
Canada