Blender Fails to Start or Stops Blending

Does the Blender fail to start?

Check if the Blender is securely plugged into a grounded 3 prong outlet.
If you have a circuit breaker box, make sure the circuit is closed.

Does the Blender stop after 3 minutes?

It’s a part of the Blender operation to ensure lasting durability. Turn the Control Dial to (O) and repeat the process until desired consistency.

Does the Blender stop while blending?

When overloaded or jammed, it will automatically shut off to prevent motor damage. Unplug the Blender. Remove the Jar and use a spatula to rearrange ingredients.
Or, divide contents into smaller batches. For certain recipes, adding liquid in the Jar may also reduce the load.

Are the ingredients stuck or not blending?

Unplug the Blender. Remove the Jar and use a spatula to rearrange ingredients in the Jar.

Does the Blender stop while blending with the Personal Jar or Small Batch Jar?

Unplug the Blender. Remove the Personal Jar or Small Batch Jar with the Blade Assembly from the base. Shake it a little bit. Place it back on the base, plug in the Blender and turn it back on to continue regular use.

Is the coupler worn or damaged?

• Pushing down on the lid of the blender or removing the jar from the base while still spinning can cause the coupler "teeth" to come off. 
• Blending chunky items like frozen fruits or vegetables immediately at high speeds can cause wear on the coupler.  It is important to use the "pulse" button to break up chunky items first before progressing to higher speeds if your model has one. This results in a much smoother "smoothie" in less time because it allows the items to fall to the blender blade to be impacted. Using a high speed initially causes the chunky items to float around in the middle of the jar, and it takes longer to achieve a smooth consistency.

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