Blender Noises and Sounds

Is the jar aligned correctly? 

If the jar is not seated correctly into the base, the coupler may not fully engage, causing a grinding sound. 

Place and align the Jar with the Slot to fit inside the jar pad, facing the Jar handle towards Control Dial. 

Is the coupler worn or damaged? 

• Pushing down on the lid of the blender or removing the jar from the base while still spinning can cause the coupler "teeth" to come off. 
• Blending chunky items like frozen fruits or vegetables immediately at high speeds can cause wear on the coupler.  It is important to use the "pulse" button to break up chunky items first before progressing to higher speeds if your model has one. This results in a much smoother "smoothie" in less time because it allows the items to fall to the blender blade to be impacted. Using a high speed initially causes the chunky items to float around in the middle of the jar, and it takes longer to achieve a smooth consistency.

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