Preset Function Not Working
Possible Solution
Is the jar seated correctly?
Ensure the blender jar is snapped into the base. The blender will not start if the jar is not properly installed.
Is the blender turned on?
To start a blender cycle, the "On/Off" button needs to be pressed first.
Where is the speed control knob?
To use the Smoothie, Ice Crush, or Clean cycles, the Control knob must be set to the Off or (*) position. Once you are ready to start a cycle, move the control knob to the (*) position, press the On/Off button, and then select the desired cycle. Once a preset function has started, the manual control can be used to adjust the blending speed.
Still need help? Contact us or schedule service.
Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.
United States
Canada
Interested in purchasing an Extended Service Plan?
Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.
United States
Canada
