Skip to main content
Product Help | KitchenAid

Not Grinding - Burr Grinder

Possible Solutions

Is it plugged in?

 Check to see if the Burr Grinder is plugged into a grounded 3 prong outlet. If it is, unplug the Burr Grinder, then plug it into the same outlet again. If it still does not work, check the fuse or circuit breaker on the electrical circuit the Burr Grinder is connected to and make sure the circuit is closed.

Are the burrs obstructed or worn?

Check for foreign objects may be jamming the cutting burrs. If the motor runs but doesn't grind the cutting burrs could be worn. Try cleaning the cutting burrs.

Did the grinder stop abruptly?

If the Burr Grinder is operating normally but stopped abruptly, turn off the Burr Grinder. A coffee bean, may have jammed the cutting burrs. Clean the burrs.

Is the grind too coarse or fine?

 If the grind is too coarse, or the Burr Grinder isn’t producing an acceptable range of grinds adjust the burrs for a finer or coarser grind.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States

 

Manuals & Service

1/2

Product Manuals & Literature

Use your model number to locate resources like product manuals and documents to help with installing, using and troubleshooting your appliances.

Schedule Service

Need to schedule a service call? Simply choose your preferred date and time, and we'll confirm your appointment promptly.

Customer Service

Have questions or need assistance? Our dedicated customer service team is ready to help! Contact us via phone or email, or live chat.


1-800-422-1230

  • Was this article helpful?