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Product Help | KitchenAid

Not Shredding or Slicing Properly - Food Processor

Possible Solution

Is your raised-Blade side of the disc positioned properly?

Ensure the raised-Blade side of the disc is positioned face-up on the Drive Adapter. Also, Make sure ingredients are suitable for slicing or shredding.

Is your disc positioned properly?

Make sure the disc is positioned in the process position (near the top of the bowl), and not the storage position (low and inside of the bowl).

CLICK HERE for more information on How to Install the Externally Adjustable Slicing Disc.

Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

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Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

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Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

United States
   

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States