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Product Help | KitchenAid

Detergent Door will Not Open - Dishwasher

Possible Solutions

Are dishes, utensils or dishwasher racks blocking the dispenser that kept it from opening?

Items blocking the detergent dispenser will keep it from opening. Load items in the lower rack as directed in the Use and Care Manual to avoid the dispenser door being blocked closed. Make sure water action can reach the dispenser.

CLICK HERE for more information on how to load dishes in the dishwasher correctly.

Is the detergent old (when using powdered detergent)?

Older detergent, exposed to air, will clump and not dissolve well, which causes the dispenser door to stick to the detergent. Replace detergent if necessary. 

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affresh® cleans deep inside your appliances reaching components such as the tub, racks, pump, valves, drain, and recirculation hoses.

Cleaners are available at many retailers or can be purchased here at affresh®.

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Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

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Still need help? Contact us or schedule service.

Please contact us or click below to make an appointment from our preferred list of service providers for service on your appliances.

Interested in purchasing an Extended Service Plan?

Please click below to learn more on how you can save up to 25% on New Appliance Extended Service Plans within 30 days of your appliance purchase.

United States
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