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Product Help | KitchenAid

Moisture on the Outside of the Cabinent - Bottom Freezer Refrigerator

Possible Solutions

Is the room humid?

A minimal amount of condensation is normal, especially during high-humidity conditions. If you live in a humid area, it is normal for your refrigerator to have some humidity in the freezer or the refrigerator.

Humid room air can cause moisture to accumulate, especially when doors are frequently opened. Avoid excess moisture buildup by minimizing door openings. Get all items out at one time, keep food organized, and close the door as soon as possible.

Improper gasket sealing on the refrigerator or freezer doors can also cause humidity to form. Check the seals around the exterior doors and the freezer door to ensure nothing is obstructing the gasket.

Are the controls set correctly?

Certain refrigerators are equipped with a separate control to prevent exterior moisture from forming on the vertical hinged seal. Within the seal is a heater that warms the surface to prevent exterior moisture. 

     

 

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