How to Check the Controls on your KitchenAid Refrigerator if not Cooling Properly
If your refrigerator is not cooling properly check to make sure the controls are set properly. Below are some things you can quickly check. Look below for additional information on each topic.
- Is the refrigerator turned on?
- Is the cooling function turned on?
- Are the controls set for the surrounding conditions?
Is the refrigerator turned on?
If the refrigerator is not cooling properly, check to make sure the refrigerator is turned on. Some refrigerators need to be manually turned back on after a power outage or power surge. The refrigerator could also accidentally be turned off during routine cleaning.
For Information on how to turn the refrigerator "Off" and "On", please see your Owner's Manual for specific information on your model.
If you would like to download or view product literature for your appliance, please visit our Manuals and Literature page.
Is the cooling function turned on?
Some refrigerators are equipped with a "Showroom" or "Demo" mode feature. This mode is used when the refrigerator is on display in a retail store or if you want to turn the cooling off and deactivates all other functions except interior lighting). Showroom mode can be used when going on vacation, see “Vacation and Moving Care” section for proper steps on leaving your refrigerator in this mode for long periods of time.
Are the controls set correctly for the surrounding conditions?
Temperature controls are preset at the factory to the "mid setting" which should be correct for normal household use. The controls are set correctly when beverages are as cold as you would like.
- If you need to adjust the temperature, wait at least 24 hours between adjustments and then recheck the temperature.
- To make the Refrigerator colder, adjust the control to the next higher setting. To make the Refrigerator less cold, adjust the control to the next lower setting.
- Repeat this process until the desired temperature is reached
NOTE: Since control panels vary by refrigerator type, please see your Owner's Manual for specific information on your model. Below are some examples.