Control Panel Not Working - Quad

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Possible Solutions

Is the refrigerator in demo mode?

This mode (on some models) is used when the refrigerator is on display in a retail store or if you want to turn the cooling off and deactivate all other functions except interior lighting. In this mode, the control panel will not respond to most commands.

If you unintentionally turn on Demo mode, the word “DEMO” will light up on the display (on some models). To turn off this mode, hold the sound and lock button together until the indicator goes off.

Reset the refrigerator

If the control panel is still not responding, try resetting the refrigerator as instructed below. If the problem persists, schedule service.

Reset power to the product:

Power unit down by turning off the circuit breaker(s) or unplugging the product for 5 - 10 minutes.
Power up the unit by turning on the circuit breaker(s) or plugging the product back in.
Ensure the cooling function is turned on.
Test the control panel functionality.