Food Freezing in Refrigeration Section - Quad Door

Do the controls need to be adjusted?

Temperature controls are preset at the factory to the "mid setting," which should be correct for regular household use. The controls are correctly set when beverages are as cold as you would like.

• If you need to adjust the temperature, wait at least 24 hours between adjustments, and then recheck the temperature. 
• To make the Refrigerator colder, adjust the control to the next higher setting. To make the Refrigerator less cold, adjust the control to the next lower setting. 
• Repeat this process until the desired temperature is reached

Is food blocking the air vents?

To ensure proper temperature, you need to allow room for adequate airflow between the freezer and refrigerator compartments. Cold air enters and exits the refrigerator compartment from the freezer compartment through vents. Depending on your model, these vents are in different locations.

Locate the vents in both the freezer and refrigerator compartments and ensure nothing is blocking the airflow around the shelving and/or the back wall of the refrigerator. Items placed directly in the airflow from the freezer compartment to the refrigerator compartment may freeze. Do not place temperature-sensitive items, such as eggs and liquids, in these areas.

CLICK HERE for additional information.

Is the ice maker turned on? 

If the ice maker is located in the refrigerator compartment and not hooked up to a water supply line, ensure it is turned off. If it is turned on, it will continue to try to make ice without any water, which can make the fresh food section too cold. 

Click on the Settings button on the display.  Scroll down to the "Tools/Set Up" section and select "Ice Maker." The display will either show an "On" or "Off" status

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