Product Help Page
- Troubleshooting
 If you are experiencing a problem with your appliance, use the troubleshooting guide below to find solutions.
Start Troubleshooting
- Product Help Articles
 - Doors are Not Sealing Properly - Undercounter Refrigerator
 - Using the Eco Mode Feature
 - Over Temperature Alarm - Undercounter Refrigerator
 - Door is difficult to Close - Undercounter Refrigerator
 - Change the Light Bulb in an Undercounter Refrigerator
 - HI or LO Error Code - Undercounter Refrigerator
 - Door is difficult to Open - Undercounter Refrigerator
 - Grinding or Squeaking Noise - Undercounter Refrigerator
 - Temperature is too Warm/Refrigerator is not Cooling Properly - Undercounter Refrigerator
 - Popping or Cracking - Undercounter Refrigerator
 - How to Turn the Light On or Off
 - Cleaning the Condenser - Undercounter Refrigerator
 - Rattling or Vibrating - Undercounter Refrigerator
 - Compressor or Motor Runs too Long - Undercounter Refrigerator
 - High Pitched Noise- Undercounter Refrigerator
 - Smooth or Textured Cleaning - Undercounter Refrigerator
 - Using the Sabbath Mode Feature
 - How to Level an Undercounter Refrigerator
 - How to Check if the Base Grill is Blocked
 - Preparing Undercounter Refrigerator for Vacation
 - Installing the Water Filter
 - Proximity Light Information
 - How a Humid Environment Can Cause Frost
 - Preventative Maintenance - Wine Cooler and Beverage Centers
 - Remove or Adjust the Bottom Rack
 - Moisture on the outside of the cabinet - Undercounter Refrigerator
 - Cleaning the Interior - Undercounter Refrigerator
 - Light will not Turn on - Undercounter Refrigerator
 - Control or UI not Working - Undercounter Refrigerator
 - Door Alarm Noise - Undercounter Refrigerator
 - Remove or Adjust the Wine Cooler or Beverage Center Racks
 - E2 Error Code- Undercounter Refrigerator
 - Door is not Aligned - Undercounter Refrigerator
 - Checking the Power Supply
 - What to Do When Moving a Undercounter Refrigerator
 - What to Do if the Door is Unable to Close
 - Sizzling or Hissing - Undercounter Refrigerator
 - Refrigerator Will Not Turn On - Undercounter Refrigerator
 - Fingerprint Resistant Cleaning - Undercounter Refrigerator
 - Gurgling Noise - Undercounter Refrigerator
 - Dripping Noise - Undercounter Refrigerator
 - Traditional Stainless Steel Cleaning - Undercounter Refrigerator
 - Interior Odor Removal - Undercounter Refrigerator
 - Why is it Not Making Ice after Installation
 - How and When to Safely Clean the Condenser Coils
 
- Watch Videos
 - VIDEO: How to Install Ice Maker - Undercounter Refrigerator
 - VIDEO: Door Not Closing Properly - Undercounter Refrigerator
 - VIDEO: Cleaning the Base Grill
 - VIDEO: Preparing an Undercounter Refrigerator for Vacation
 - VIDEO: Leveling an Undercounter Refrigerator
 - VIDEO: Information about the Automatic and Proximity Light
 - VIDEO: Using the Preset Temperature Options
 - VIDEO: How to Remove the Shelves
 - VIDEO: Changing the Temperature from Fahrenheit to Celsius
 - VIDEO: Using the Sabbath Feature
 - VIDEO: What Can be Stored in the Ice Bin
 - VIDEO: Use the Auto Light Feature or Proximity Feature
 - VIDEO: How to Clean the Freestanding Ice Maker
 - VIDEO: Using Accelerated Ice or Max Ice Feature
 - VIDEO: Removing the Drain Cap
 - VIDEO: Checking the Bin Sensor
 - VIDEO: Not Making Ice - Undercounter Ice Maker
 - VIDEO: Installing Undercounter Ice Maker
 - VIDEO: Changing the Water Filter - Undercounter Ice Maker
 - VIDEO: Freestanding Ice Maker Installation - Electrical Requirements
 - VIDEO: Information About Clear Ice Technology
 - VIDEO: Ice Melting or Clumping in Storage Bin
 
- Contact Us
 Still need help? Call or schedule service.
Call 1-800-422-1230 or Launch Live Chat or click below to schedule an appointment.
                
                      
                      
                      
                      
                      
                      
                      
                      
                      
                      
                      
                      
                      
                      
                      
                      
                      
                      
                      
                      
                      
                      
                      
                      
                      
                      
                      
                      
                      
                      
                      
                      
                      
                      
                      